360 ACADEMY

Become a 360 Brands Concierge

A calling, made a craft. Train to walk beside families through the hardest season of their lives — organized, unhurried, and deeply prepared.
Who Are We

About us

360 Academy trains the concierge who walks with a family and coordinates the professionals around them — never replacing them. We say walk with, never manage. We promise order, not outcomes. One decision at a time.

Our courses include:
  • Foundations — One Family, One Concierge
    The role, the bright lines, and the four marks of a season held.
  • The First 72 Hours & the Funeral
    From the first call to the graveside — sequenced, calm, and complete.
  • Faith & Cultural Traditions
    Serving every family with the ask-first discipline, under the house's authority.
  • Probate & the Estate Ledger
    The personal representative's year, kept to the ten-minute-stranger standard.
  • Benefits & Claims
    Every policy, pension, and benefit found, filed complete, and tracked.
  • Providers, Pricing & Negotiation
    Reading the price list and comparing with ranges, never rivals.
  • Grief, Presence & Sustaining Yourself
    Presence over fixing — and the practices that keep you in this work.
  • Building Your Practice
    Your offer, your first ten families, and growth by reputation.

Learn online using our award winning courses

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